Privacy Policy

This Privacy Policy explains how Vivikta collects, uses, and protects the personal information of visitors and customers using https://www.vivikta.co/ and our Instagram page (@vivikta07).

Information We Collect

Contact details: name, email address, phone number, shipping/billing address. Order information: products purchased, order value, payment method (not full card/payment credentials, which are processed by our payment gateway partner). Technical information: IP address, browser type, and browsing behaviour on our website, collected via cookies and analytics tools.

How We Use Your Information

To process and deliver your orders, and communicate order updates. To respond to customer service enquiries. To send promotional updates, offers, or new collection announcements, where you have opted in. To improve our website, products, and customer experience.

Sharing of Information

We do not sell or rent your personal information to third parties. Information may be shared only with service providers who help us operate our business — such as courier/logistics partners, payment gateways, and marketing/analytics tools — solely for the purpose of fulfilling your order or improving our services.

Cookies

Our website may use cookies to enhance browsing experience and understand site usage. You can control or disable cookies through your browser settings.

Data Security

We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal data held by us by writing to support@vivikta.co . You may also opt out of promotional communications at any time.

Third-Party Links

Our platforms may contain links to third-party websites (e.g. payment gateways, social media). We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on https://www.vivikta.co/ with a revised effective date.

Contact Us

For any questions regarding these policies, please contact us at: 
Email: support@vivikta.com
Phone/WhatsApp: 9958886399
Instagram: @vivikta07
Address: B-164, Dayananda Colony Rd, Main Market, Block B, Amar Colony, Lajpat Nagar, New Delhi, Delhi 110024